Interpersonal Skills-Cherokee
By ODL-Library Development
Date and time
Monday, June 1, 2020 · 10am - 4:30pm CDT
Location
Cherokee City-County Library
123 S Grand Cherokee, OK 73728Description
Interpersonal Skills
Class materials can be found HERE.
Upon completing this class, students will have knowledge of:
- Communicating effectively- oral & written
- Leadership Skills
- People skills for effective customer service
- Proactive customer service skills
- Dealing with problem customers
- Dealing with emergency situations